Follow these steps to reset a password:
1. On the Sign In page, click Forgot Password?
2. Enter in your Email Address and click Send Verification Email
3. Check your email for the 6 digit code to reset your password with (The email will say "Please use the following verification code to verify your account: XXXXXX")
NOTE: Check your Junk folder(s) in case the email has been sent there rather than to your Inbox
4. In SPOC, enter the 6-digit Verification Code and enter in a New Password. Note that passwords must meet the following requirements:
- Minimum password length is 8 characters
- Requires a number
- Requires a special character
- Requires uppercase letters
- Requires lowercase letters
Click Reset Password
5. Back on the Sign In page, enter in your Email Address and Password (the one you just created). Click Sign In